Customer Experience Management Tool 'CustomerXM'
By understanding customer experiences and emotions at each digital touchpoint, we can bridge the gap between expectations and reality!
"CustomerXM" is a customer experience management tool that enhances customer loyalty and lifetime value, reduces churn rates, and lowers service costs. By visualizing and analyzing invisible experiences, it identifies key focus areas and enables the effective provision of "super" personalized services. Please feel free to contact us if you have any inquiries. 【Features】 ■ Provides a platform to better understand customers ■ Discovers and designs customer journeys in real time ■ Scales digital experiences centered around "people" *For more details, please download the PDF or feel free to contact us.
- Company：クアルトリクス
- Price：Other
